Updates To Banking Hours and Service - COVID-19 Update

Updates To Banking Hours and Service - COVID-19 Update

As the Province of Ontario relaxes restrictions on public interaction, Luminus will be making the following updates to our banking hours and services to ensure continued access for our members while providing the highest level of safety for both the community and our staff.

We want to thank you in advance for your patience and compassion. Online banking, ATM banking and phone support hours will not be affected.

Limiting in-branch visits
We ask that member-owners continue to bank from home as much as possible. The most accessible and convenient options available are banking online and from your smartphone. You can make transfers by email, pay bills, order cheques, purchase a term deposit, transfer money between financial institutions, and complete transactions in a secure environment.
  1. Find out more about online banking services here.
  2. Log in to online banking here using your Personal Access Code (PAC). If you're not sure what this is, please call us at 416.366.5534.
Updated branch hours - July, 2020

Financial Hub 9:00 am to 3:00 pm – Monday to Friday
Weston Branch 10:00 am to 4:00 pm – Thursdays & Fridays
Priority banking hours for vulnerable persons
Each day, we will continue to use the first hour of business to prioritize serving the most vulnerable members of our community. We know that many young, healthy people can carry the virus without showing symptoms. So, by prioritizing the elderly and those with compromised immune systems, we can make it possible for more vulnerable member-owners to bank in safety.

ATMs are an easy way to access your money
As a credit union member, you have access to the Ding-Free network which includes thousands of local ATMs which are entirely free to use for cash withdrawals and deposits. Find out more about the Ding-Free network here. We recommend being extra vigilant and using hand sanitizer or washing your hands after handling any ATM.
 

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