Important Notice regarding your CUETS credit card

CUETS Financial credit card historical data no longer available, effective October 1, 2018.

CUETS Financial recently announced the difficult decision to wind down their division, due to a recommendation by a national credit union committee, and for credit unions to use a different provider for credit card products and services going forward.

As a result, effective October 1, 2018, Central 1 will no longer have access to CUETS Financial credit card transaction data. This means that members will not be able to access their CUETS Financial credit card transactions in MemberDirect. Further, per our contract with CUETS Financial, after this date, Central 1 is required to remove all historical credit card transaction data received from CUETS Financial.

If you want to have a record of or continue to access to your transactional history, here are some options:

  • From MemberDirect: Access your transactions before October 1, 2018, and download or print your history
  • From your Online banking: Members who would like to keep your spending history could re-link the CUETS Financial credit card via the Linked External Accounts feature.
  • From CUETS Financial Online Banking (https://www.cucardsonline.com/EN/): Continue to access your historical and future credit card transactions after October 1, 2018, by using your current login credentials for CUETS Financial Online Banking. If you are not currently enrolled, you can visit cucardsonline.com and click the “New User/Enroll Now” link.

If you have any questions or concerns please contact one of our Member Service Representatives at 1-877-782-7639 or email us at inquiries@luminusfinancial.com

 

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