Privacy Code

Luminus Financial Services & Credit Union Limited respects the rights of our members. We are committed to the development of policies, procedures, and services that maintain these rights.

Your credit union Board of Directors has adopted the Credit Union Code for the Protection of Personal Information and appointed a Privacy Officer. You are entitled to review the code at any time, access your personal information, or contact the Privacy Officer about a privacy issue or concern.

Luminus Financial Services & Credit Union Limited collects and uses information about you only for the following purposes:

  • To understand your needs and to develop, offer and manage products and services that meet those needs
  • To determine the suitability and your eligibility for member products and services
  • To evaluate your credit standing and to share or exchange reports and information with credit reporting agencies
  • To detect and prevent fraud, and to help safeguard the financial interests of the credit union and its members
  • To meet legal and regulatory requirements

Need more information?

  • Contact Luminus Financial’s Privacy Officer
  • Call Luminus Financial's Privacy Officer during normal business hours at 416.366.5534 or 1.877.782.7639
  • Or visit these sites on the Internet: